This Handbook sets out the minimum terms and conditions of employment at Pure Eats Sdn. Bhd. ("PESB", "the Company"), a private company limited by shares incorporated in Malaysia on 26 September 2025 under the Companies Act 2016. It reflects the requirements of the Employment Act 1955 (as amended by the Employment (Amendment) Act 2022) and related Malaysian legislation, and applies to all employees of the Company in Peninsular Malaysia and the Federal Territory of Labuan.

PESB's mission is to improve lives through clean, delicious, low-carb food that empowers people to live healthier, longer and more fulfilling lives, guided by three core values: food with purpose, obsessing over quality, and overdelivering in every customer interaction.

No term of employment may be less favourable than the Employment Act 1955; any such term is void to that extent and the statutory minimum applies.

2.1 Contract of employment. Every employee engaged for more than one month will receive a written contract of service stating, among other things, the wage rate, wage period and the terms for termination of the contract.

2.2 Probation and confirmation. All new employees serve a probationary period of 3 months. Confirmation is subject to a performance evaluation, and the probationary period may be extended to a total of 6 months where necessary. The employee will be informed in writing of the outcome. During probation, employees enjoy all statutory entitlements under the Employment Act 1955.

2.3 Food safety and hygiene. In line with the Food Hygiene Regulations 2009, all staff who handle food (raw or cooked) must:

• Undergo a hygiene (anti-typhoid) vaccination every year, arranged by the Company with proof kept on record;
• Complete the Food Handler Training Course at an institute recognised by the Ministry of Health before commencing food handling duties;
• Not handle food while suffering from, or suspected of carrying, a food-borne communicable disease.

2.4 Minimum retirement age. In accordance with the Minimum Retirement Age Act 2012, the minimum retirement age is 60 years.

2.5 Foreign employees. The Company will only employ foreign employees with the prior approval of the Director General of Labour (section 60K, Employment Act 1955).

• Minimum wage: RM1,700 per month (Minimum Wages Order 2024) — basic wages alone must meet this minimum; allowances, bonuses and commissions do not count towards it.
• Wages are paid no later than 7 days after the end of each wage period, with an itemised pay slip for every wage period.
• Only deductions permitted under section 24 of the Employment Act 1955 will be made.

4.1 Normal hours. Maximum 45 hours per week and 8 hours per day (excluding meal breaks), within a spread of not more than 10 hours per day, and no more than 5 consecutive hours without a rest break of at least 30 minutes. PESB operates office (5 days, Mon–Fri), operations (6 days with 1 rest day, which may rotate) and shift/roster arrangements within these limits, as stated in each employee's contract.

4.2 Rest days. Every employee is entitled to at least 1 whole rest day per week (section 59). For shift employees, any continuous period of at least 30 hours counts as a rest day.

4.3 Overtime. For employees earning RM4,000 per month and below, and manual workers:

• Overtime on a normal working day: not less than 1.5× the hourly rate.
• Work on a rest day within normal hours: half a day's wages (up to half the normal hours) or a full day's wages (more than half); overtime beyond normal hours at 2× the hourly rate.
• Work on a paid public holiday: 2 additional days' wages at the ordinary rate, with overtime at 3× the hourly rate.
• Maximum overtime: 104 hours per month.

4.4 Authorisation of overtime. All overtime must be authorised in advance by the employee's manager, except in an emergency, in which case it must be reported as soon as possible on the next working day. Overtime worked without authorisation may not be compensated.

4.5 Employees earning above RM4,000 per month. The statutory overtime rates in clause 4.3 do not apply (other than to manual workers). For these employees, the monthly salary is inclusive of a reasonable amount of overtime, and where the Company requires work on a substantial part of a rest day or public holiday, the Company will grant one day of paid replacement leave, to be taken within 3 months. The 45-hour weekly limit and the rest day and public holiday entitlements continue to apply to all employees.

Every employee is entitled to paid holiday on 11 gazetted public holidays each calendar year, of which 5 are compulsory: National Day, the Birthday of the Yang di-Pertuan Agong, the Birthday of the Ruler/Yang di-Pertua Negeri or Federal Territory Day, Workers' Day and Malaysia Day. The remaining 6 will be nominated by the Company and notified to employees at the start of each calendar year.

Employees are also entitled to any day declared a public holiday under section 8 of the Holidays Act 1951. If a public holiday falls on a rest day, the next working day is a paid holiday.

6.1 Annual leave (section 60E)

6.2 Sick leave and hospitalisation (section 60F)

Plus up to 60 days' paid hospitalisation leave per calendar year where hospitalisation is necessary. Sick leave must be certified by a registered medical practitioner and the Company informed within 48 hours.

6.3 Maternity leave (sections 37–44A). Female employees are entitled to 98 consecutive days of paid maternity leave for each confinement, subject to the eligibility conditions in the Act. It is an offence to terminate a female employee during pregnancy or maternity leave except in the limited circumstances allowed by the Act.

6.4 Paternity leave (section 60FA). Married male employees with at least 12 months' service are entitled to 7 consecutive days of paid paternity leave for each confinement, up to 5 confinements, with at least 30 days' notice of the expected confinement.

The Company registers and contributes for all eligible employees at the prescribed rates: EPF (Employees Provident Fund), SOCSO/PERKESO (Employment Injury and Invalidity Schemes), EIS (Employment Insurance System) and Monthly Tax Deduction (PCB).

Under sections 60P and 60Q of the Employment Act 1955, an employee may apply in writing to vary their hours, days or place of work. The Company will respond in writing within 60 days, stating the grounds for any refusal.

PESB does not tolerate sexual harassment in any form. Every complaint will be inquired into in line with sections 81A–81H of the Employment Act 1955, with disciplinary action where proven. A sexual harassment awareness notice is exhibited at the workplace. Employees may also bring claims before the Tribunal for Anti-Sexual Harassment under the Anti-Sexual Harassment Act 2022.

10.1 Notice (section 12). Unless the contract provides a longer period, minimum notice is:

• 4 weeks — less than 2 years' service;
• 6 weeks — 2 to less than 5 years' service;
• 8 weeks — 5 years' service or more.

Either party may pay wages in lieu of notice. Termination without notice is permitted only in the circumstances allowed by the Act, including dismissal for misconduct after due inquiry (section 14).

10.2 Termination and lay-off benefits. Employees covered by the Employment (Termination and Lay-Off Benefits) Regulations 1980 with 12 months' service or more are entitled to not less than 10 days' wages per year of service (less than 2 years), 15 days (2 to less than 5 years) or 20 days (5 years or more), subject to the statutory exceptions.

10.3 Final payment. All wages and payments due will be paid no later than the day the contract terminates or, where the employee resigns without due notice, within 3 days of the termination date.

PESB processes personal data in accordance with the Personal Data Protection Act 2010, as amended by the Personal Data Protection (Amendment) Act 2024. Employee personal data is used only for purposes connected with employment (payroll, statutory contributions, leave, insurance, performance and legal compliance). Sensitive personal data, including health and biometric data, is processed only with explicit consent or as otherwise permitted.

Employees have the right to access and correct their personal data through the Company's designated data protection contact. Employees who handle personal data of customers, suppliers or colleagues must use it only for authorised business purposes, and must report any suspected loss or unauthorised disclosure to management immediately, as the Company must notify the Commissioner of significant breaches within 72 hours and affected individuals within 7 days thereafter. Misuse of personal data may result in disciplinary action and can attract personal criminal liability under the PDPA.

12.1 Confidentiality. Employees must not, during or after employment, use or disclose any confidential information of the Company, including recipes, formulations, production methods, supplier and customer lists, pricing, business plans, financial information and personal data. This obligation continues after employment ends. All Company property must be returned on termination.

12.2 During employment. Employees must devote their working time to the Company and must not, without prior written consent, be engaged or interested in any business that competes with the Company. Any actual or potential conflict of interest must be declared in writing.

12.3 After employment. Employees remain bound by the confidentiality obligations above and by the PDPA after leaving the Company. Under section 28 of the Contracts Act 1950, a restraint on carrying on a lawful profession, trade or business after employment ends is generally void in Malaysia; the Company accordingly relies on the confidentiality and personal data obligations, which do survive termination, to protect its legitimate business interests.

Any employee with a question or dispute regarding their statutory entitlements may raise it with management, lodge a complaint with the nearest office of the Department of Labour Peninsular Malaysia (JTKSM), or file a claim under section 69 of the Employment Act 1955.

Integrity is how our three core values — Food with Purpose, Obsess Over Quality, and Overdeliver, Always — are lived day to day. Every PESB employee is expected to uphold the following standards of conduct:

14.1 Act with integrity. Be honest in every dealing with customers, colleagues, suppliers and regulators. Do the right thing even when no one is watching. Never falsify records — including temperature logs, hygiene checklists, timesheets, expense claims or quality documentation.

14.2 Integrity of our food. Represent our food truthfully. Ingredients, macros, allergen information and health claims must always be accurate — we never overstate what our food is or hide what is in it. If a dish does not meet our published standard, it does not go out.

14.3 Accountability. Own your mistakes and raise problems early. Reporting an error — a mislabelled meal, a broken cold-chain, a wrong charge to a customer — is always the right call and will never be punished when made in good faith.

14.4 Respect for people. Treat every colleague, customer and partner with fairness, courtesy and dignity. Harassment, bullying, discrimination or victimisation of any kind is not tolerated (see also Section 9).

14.5 No bribery or improper advantage. Never offer, request or accept bribes, kickbacks or gifts intended to improperly influence a business decision, in line with the Malaysian Anti-Corruption Commission Act 2009 (including corporate liability under section 17A). Modest customary gifts must be declared to management.

14.6 Protect what is entrusted to us. Safeguard Company property, funds, recipes, confidential information and personal data (see Sections 11 and 12). Use them only for authorised business purposes.

14.7 Speak up. If you see conduct that conflicts with this Code, report it to your manager or directly to the Founder. Reports made in good faith will be handled confidentially and without retaliation.

Breaches of this Code may result in disciplinary action, up to and including dismissal after due inquiry under section 14 of the Employment Act 1955.

Location: PJ Section 17 · Retail – Full time · RM4,000 – RM5,000 per month

Key responsibilities

• Oversee all daily restaurant operations, including opening and closing procedures in accordance with company standards and guidelines.
• Manage human resource planning, staff scheduling, inventory control, administrative functions, and operational efficiency.
• Manage and supervise restaurant staff, including recruitment, training, scheduling, and performance management to maintain high levels of service excellence.
• Monitor food quality, product consistency, and customer service standards.
• Ensure adherence to food safety, hygiene and health regulations, conducting regular inspections and implementing corrective measures where necessary.
• Monitor and control food and beverage costs, maintain inventory levels and manage supplier relationships to avoid stock shortages or wastage.
• Create and maintain a welcoming atmosphere for guests, addressing customer concerns and complaints promptly and professionally.
• Monitor daily sales and cash flow, ensure proper cash handling and banking procedures are followed to minimise operational costs without compromising quality.
• Prepare daily, weekly, and monthly sales and operational reports.
• Ensure all documents, licenses, and certifications are up to date.

What we are looking for

• Minimum 3 years of experience in F&B operations.
• Strong knowledge of different cooking techniques, cuisines, food safety, and kitchen hygiene practices.
• Excellent organizational and leadership skills.
• Able to work shifts including on weekends and public holidays.
• A culinary degree or relevant certification is a plus.
• Fluency in English and Malay is required.

What we offer

• Competitive salary and benefits
• Training and development opportunities
• Staff meals

📩 Apply via jobs@pure-eats.co

Location: PJ Section 17 · Kitchen Crew – Full time · RM3,000 – RM3,500 per month

Key responsibilities

• Assist the Head Chef and Sous Chef in the day-to-day operations of the kitchen.
• Ensure the highest standards of food preparation, quality, and presentation are maintained in accordance with the restaurant's standards.
• Oversee the preparation and cooking of menu items in your assigned section.
• Assist in creating and developing new menu items, special dishes, and tasting menus.
• Ensure proper portioning, presentation, and serving of food in accordance with the restaurant's guidelines.
• Supervise and train junior members of the kitchen staff, providing guidance and support as needed.
• Manage and maintain proper stock levels of ingredients and supplies for your section.
• Collaborate with other team members to ensure efficient and smooth kitchen operations.

What we are looking for

• Minimum 5 years of experience in kitchen operations with leadership role experience.
• Strong knowledge of different cooking techniques, cuisines, food safety, and kitchen hygiene practices.
• Excellent organizational, communication, and leadership skills.
• Able to work shifts including on weekends and public holidays.
• A culinary degree or relevant certification is a plus.
• Fluency in English and Malay is required.

What we offer

• Competitive salary and benefits
• Training and development opportunities
• Staff meals

📩 Apply via jobs@pure-eats.co

Location: PJ Section 17 · Kitchen Crew – Full time · RM2,800 – RM3,500 per month

Key responsibilities

• Prepare ingredients and bake bread, pastries, cakes, and other baked items.
• Ensure the highest standards of food preparation, quality, and presentation are maintained in accordance with the restaurant's standards.
• Decorate and present baked products neatly.
• Maintain cleanliness and organisation of the kitchen in accordance with the restaurant's guidelines.
• Develop and standardise recipes.
• Store ingredients correctly and monitor stock levels, assist with receiving and checking kitchen supplies.
• Support opening, closing, and general kitchen duties as needed.
• Collaborate with other team members to ensure efficient and smooth kitchen operations.

What we are looking for

• Minimum 2 years of experience in the kitchen, experienced with batch cooking, and able to work independently.
• Must have good knowledge of different baking techniques, food safety, and kitchen hygiene practices.
• Passionate about baking and willing to learn.
• Able to work shifts including on weekends and public holidays.
• A culinary degree or relevant certification is a plus.
• Fluency in English and/or Malay is required.

What we offer

• Competitive salary and benefits
• Training and development opportunities
• Staff meals

📩 Apply via jobs@pure-eats.co

Location: PJ Section 17 · Kitchen Crew – Full time · RM2,200 – RM2,500 per month

Key responsibilities

• Assist the Chefs with food preparation and cooking.
• Ensure the highest standards of food preparation, quality, and presentation are maintained in accordance with the restaurant's standards.
• Ensure proper portioning, presentation, and serving food on time.
• Maintain cleanliness and organisation of the kitchen in accordance with the restaurant's guidelines.
• Store ingredients correctly and monitor stock levels.
• Assist with receiving and checking kitchen supplies.
• Support opening, closing, and general kitchen duties.
• Collaborate with other team members to ensure efficient and smooth kitchen operations.

What we are looking for

• Minimum 1 year of experience in the kitchen.
• Must have basic knowledge of different cooking techniques, cuisines, food safety, and kitchen hygiene practices.
• Passionate about cooking and willing to learn.
• Able to work shifts including on weekends and public holidays.
• A culinary degree or relevant certification is a plus.
• Fluency in English and/or Malay is required.

What we offer

• Competitive salary and benefits
• Training and development opportunities
• Staff meals

📩 Apply via jobs@pure-eats.co

Location: PJ Section 17 · Retail – Full time · RM2,000 – RM2,300 per month

Key responsibilities

• Handle all cashier operations, including processing payments, managing the till, checking accounts, and maintaining accurate financial records.
• Check floats and coins at the beginning of each shift.
• Look after the keys at all times and be responsible for the security of cash in the cash register.
• Assist with the setting up of food counters before service.
• Arrange any counter display materials as required.
• Be responsible for recording all sales and cash taking in the daily sales book.
• Provide professional waiting service to customers, taking orders and ensuring timely delivery of meals and beverages.
• Assist with other restaurant operations and special events as required.

What we are looking for

• Proven experience as a cashier or waiting staff member in a professional restaurant or hospitality environment.
• Proficiency in handling cash transactions and point-of-sale (POS) systems.
• Strong interpersonal and communication skills with the ability to work effectively with diverse customers and other staff members.
• Excellent organizational skills and attention to detail.
• Knowledge of food and beverage items, menu descriptions is a plus.
• Fluency in English and Malay is required. Basic knowledge of Mandarin is a plus.

What we offer

• Competitive salary and benefits
• Training and development opportunities
• Staff meals

📩 Apply via jobs@pure-eats.co

Location: PJ Section 17 · Retail – Full time · RM1,800 – RM2,100 per month

Key responsibilities

• Handle guest service and table management, including greeting guests and assisting with seating, taking orders accurately, clarifying menu items or special requests, serving food and beverages, clearing tables as needed, resetting tables for the next guests.
• Assist restaurant manager and team lead in daily operations, including stocking cutleries and tools, supporting other team members during peak hours.
• Follow instructions promptly and communicate clearly with the kitchen crew and service crew.
• Complete opening and closing duties as assigned and have all tables set according to standard.
• Maintain a clean work station and follow all hygiene and sanitation standards for menus, tables, service equipment, and practice safe food handling at all times.
• Learn menu items, ingredients, and beverage offerings to assist guests confidently.
• Handle all service equipment (trays, glassware, etc.) safely and responsibly.
• Assist with other restaurant operations and special events as required.

What we are looking for

• Proven experience as a waiting staff member in a professional restaurant or hospitality environment.
• Strong interpersonal and communication skills with the ability to work effectively with diverse customers and other staff members.
• Excellent organizational skills and attention to detail.
• Able to work shifts including on weekends and public holidays.
• Fluency in English and Malay is required. Basic knowledge of Mandarin is a plus.

What we offer

• Competitive salary and benefits
• Training and development opportunities
• Staff meals

📩 Apply via jobs@pure-eats.co

Location: PJ Section 17 · Kitchen Crew – Full time · RM1,700 – RM1,900 per month

Key responsibilities

• Assist kitchen crew with basic cleaning tasks in kitchen and food preparation areas in accordance with the restaurant's guidelines.
• Wash, sanitise, and properly store all kitchen utensils, dishes, glasses, and equipment.
• Maintain cleanliness of the dishwashing area, kitchen equipment, and floor at all times.
• Ensure compliance with hygiene, health, and safety regulations.
• Support the kitchen crew with waste disposal and restocking cleaning supplies.
• Report any safety hazards, damages, or malfunctions to the supervisor immediately.
• Work efficiently to keep pace with kitchen and service demands.
• Collaborate with other team members to ensure efficient and smooth kitchen operations.

What we are looking for

• Experience in back-of-house operations such as dishwashing or kitchen stewarding is an advantage, although candidates with no prior experience are welcome to apply.
• Must have basic knowledge of food safety and kitchen hygiene practices.
• Physically fit, able to work well in a team, and willing to learn.
• Follow instructions well, strong attention to detail, committed to maintaining high standards of cleanliness.
• Able to work shifts including on weekends and public holidays.
• Basic fluency in English and/or Malay is required.

What we offer

• Competitive salary and benefits
• Training and development opportunities
• Staff meals

📩 Apply via jobs@pure-eats.co